Amenities
Get the most out of
your treatments
ENHANCING YOUR CONVENIENCE AND COMFORT​
Institut Jantung Negara (IJN) aims at making your stay comfortable and providing you with the best experience. Our comprehensive range of readily accessible amenities includes buggy services, free Wi-Fi, food outlets, Automated Teller Machine (ATM), prayer rooms and much more. We are committed to ensuring your utmost comfort throughout your stay with us.
Parking for Patients and Visitors
Ample parking space is available.
- Multi-storey parking lot at Block C.
- Open space parking next to the Emergency Department is open 24 hours a day, seven days a week.
- Valet parking service is also available at the Main Lobby.
Kindly ensure that you lock your vehicle and take all safety measures. Ensure you have sufficient balance on your Touch ‘n Go card, before returning to your vehicle.
Wheelchair
Wheelchair Information
Wheelchairs are available at the information counter, upon request. Wheelchair-bound patients are advised to use the special entrance at the drop off area located at Block A.
For patients using their wheelchair and wish to park at the multi-storey car park located at Block C, please park your vehicle at Level G to access our Main Lobby.
Lockers
Lockers for day use are available for rent. Please enquire from our customer service staff.
Buggy Service
This service is for patients who have difficulty walking the distance.
Our Shuttle Hours
Mon – Fri 08:00 am to 06:00 pm
*For assistance please proceed to Information Counter
Laundry
Self-service laundry is available at Level LG of Block B. The washer and dryer accept tokens only. Tokens can be exchanged using the available token exchange machine.
Surau/ Prayer Rooms
Prayer Rooms for Muslim patients and visitors complete with ablution facilities are available as follows:
| Prayer Rooms | Surau Jumaat |
| Block A – Various floors | Block C – Roof top |
| Block B – Various floors |
Pharmacy
Pharmacy
IJN First Pharmacy
Provides a wide range of services and products, including:
- Dispensing of prescription medicines
- Advice and counselling on the treatment of minor ailments as well as the supply of pharmacy-only and over-the-counter medicines
- Diagnostic devices and consumables
- Nutritional supplements and products
- Toiletries and skincare products
- Dressings and wound care products
Outpatient Pharmacy
Located at both Block A and Block B of the IJN Building:
- Open daily from Monday to Friday, 7:30am – 6:00pm
- Dispensing and counselling of medications for outpatients
We offer the below services for your medicine refill:
Medicine Home Delivery (MHD)
The MHD Service delivers your medicines to your doorstep without you worrying about transportation or overcrowding in the hospital (terms and conditions apply).
Drive-Thru Medicine Collection
This Drive-Thru service caters for medicines that may be unsuitable for postage (e.g. cold-chain medicines and inhalers) so you can collect them from IJN without leaving your cars nor crowding at the Hospital Pharmacy.
MEDiLoC (Medicine Locker Collection)
A locker service that allows you to collect your medicine throughout the day.
Pharmacy Counter
Please check our current medication refill collection times prior to your arrival in IJN.
Medication / Devices Counseling
We empower patients to take charge of their own health through detailed counselling and equipping them with knowledge of selected medicines and medication devices.
Heart Failure and Anticoagulation Clinic
These multi-disciplinary clinics run by pharmacists, physicians and nurses aim to deliver coordinated and comprehensive care to patients with heart failure or warfarin therapy to enhance efficacy and minimise patient harm. Clinic services include patient assessment, monitoring of laboratory parameters, medication dosage adjustment, patient education and feedback to referring physicians.
Food Outlets
Operational Hours:
Food Court: 7:00am – 7:00pm daily
Food Outlet:. 8:00am – 7:00pm daily
Vending Machines
Vending machine service for drinks and snacks is available at various locations.
Automated Teller Machine (ATM)
ATM Location
| Ground Floor, Block A | Ground Floor, Block B |
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Convenience Shops
The convenience shop are located at Lower Ground Floor, Block B and Ground Floor, Block A.
Luggage Room
A luggage room is available in the ward. Do not keep food, beverage and valuables in the room. Any loss or damage of belongings will be at your own risk.
Quiet Room
For non-Muslims, Quiet Room is located on the First Floor, Block B, beside the HDU Cardiology ward.
WIFI Service
All public areas and wards within the hospital are provided with FREE WIFI access. Visitors with mobile devices can browse the internet via heartspot@guest.ijn
Dormitory
Dormitory Information
The Dormitory service is located at Level 2 of Block C. Affordable and comfortable accommodation is available for accompanying family members and caregivers of patients at the Critical Care wards of IJN, with priority given to family members of patients in CCU / ICU / PICU / PCICU / HDU and the Emergency Department. Terms and conditions apply.
Application forms for those eligible to apply are available at the respective Critical Care wards. Completed forms must be submitted at the dormitory reception, and accommodation is subjected to availability.
Grab Service
IJN offers Grab booking services for transportation from IJN to your preferred destination.
Service Hours
Mon-Fri : 7:00am-8:00pm
Saturday : 7.30am-8:00pm
Sunday : 9:00am-8:00pm
*For assistance please proceed to Information Counter