USEFUL TIPS

• Contact your health insurance company to ensure you are covered for the specific treatment, which includes your first out-patient consultation. Your insurance company will provide you with a claim form before you proceed with any treatment or consultation

• Things to check before your outpatient visit:
  • Insurance company name and scheme details
  • Membership , policy number and claim reference number
  • Is there a payable excess on your policy?
  • Is there any monetary limits for your outpatient treatment?
  • Is there any limitations for your outpatient coverage that will result in hospital admission

• Do inform our officer in-charge  on the type of pre-authorization reference your insurance has given you

• Please bring your claim form with you when attending your out-patient appointment

• If you are being admitted for an in-patient or a day-care treatment, please pass your claim form to our staffs for us to arrange your specialist to fill in the form at the medical section
• Please ensure that the “patient/member’ section on the claim form is completed and signed
• We do offer a direct arrangements with major insurance companies for a smoother process