Support Services

DIETETICS & FOOD SERVICES

External professional nutrition services

Outpatient Diet Consultation Clinics

We accept referrals from IJN outpatient clinics and General Practitioners. Please bring along referral letter from the referring doctor with latest blood test results.

Food Services

Our Food Services team provides inpatient meals with a variety of local and western cuisine according to patients’ nutrition requirements. All meals served are Halal and have achieved Hazard Analysis Critical Control Point (HACCP) food safety standards. Other services include:

• Designing menus and recipes for organizations and food outlets
• Undergraduate industrial training for Food Services

For other inquiry, please contact +603 2617 8248 or +603 2617 8246 for further assistance.

Team of Dietitians

PHARMACY

Outpatient Pharmacy Services

Location & Operating Hours

Inpatient Pharmacy Services

At the Inpatient Pharmacy we provide the following services:

• Review the inpatient, discharge and after office hour emergency department prescriptions
• Perform total patient review on medications
• Supply medication and medication devices to inpatients, discharge patients and after office hour emergency department patients
• Provide discharge medication counselling
• Provide narrow therapeutic drug monitoring
• Provide drug information service
• Perform patient’s own medications assessment upon admission into ward
• Provide allergy cards to patients

Operating Hours

A) Inpatient pharmacy services are 24 hourly

B) Discharge Medication Dispensing at Discharge Counters, Ground Floor, Block B

Monday to Friday: 8:30am – 7:30pm

Saturday: 8:30am – 5:30pm

Sunday: 8:30am – 3:00pm

C) Patient’s Own Medication (POM) Assessment at POM Counters, Ground Floor, Block B

Monday to Thursday: 1.00pm – 4.30pm

Contact details: Drug Information Service: 03-2617 3326

Pharmaceutical and Sterile Preparation Unit (PSPU)

At PSPU, we prepare and repackage medications for outpatients and inpatients. 

 The services include: 

• Preparation and packaging of bulk oral medication solution for outpatient and inpatient supply. 
• Reconstitution and dilution of injectables. 
• Preparation of Parenteral Nutrition (Paeds and Adults) 
• Preparation of Del Nido Cardioplegia 
• Repackaging and re-labelling of tablets, cream, ointment, etc. 

Clinical & Training Unit

The Clinical and Training Unit supports the quality use of medications to optimize medication therapy, promotes health and disease prevention, and provides teaching and training to health professionals, IJN staff and students.

The services include:

• Provision of specialized clinical pharmacy services to patients in the wards with the aim to maximize the clinical effect of medications and minimize the risk of treatment induced adverse events and costs
• Medication management which includes medication reconciliation
• Pharmacist-managed Anticoagulation/INR clinic that provides specialized Warfarin medication management
• Radio Pharmacy that includes compounding and dispensing of radiopharmaceuticals for improved diagnostic accuracy and enhanced imaging quality
• Heart Failure Multidisciplinary Clinic conducted by pharmacists in collaboration with doctors and nurses with the aim of improving heart failure care in patient
• Monitoring and optimizing utilization of antibiotics in the hospital
• Medication and device counselling services to patients in the wards e.g. warfarin and heart failure medication counselling
• Producing medication related patient information leaflets/booklets to encourage safe and effective use of medications
• Intradepartmental and inter-department teaching and training
• Clinical attachment and training of Pharmacy Diploma and Degree students

Career Prospect

We offer exciting career opportunities to suitable candidates. The benefits include remuneration, medical and maternity benefits and opportunities to develop your career. Please email us for further detail.

LABORATORY SERVICES

The IJN Laboratory and Blood Services is an MS ISO 15189 accredited laboratory in the field of Chemical Pathology, Haematology (General Haematology, Coagulation and Transfusion Medicine) and Medical Microbiology. Our medical testing results are accepted by other countries e.g. Australia, China, Japan and in the US.

With an efficient quality management system and implementation of good laboratory practice in accordance to international standards, we are committed to provide reliable, timely, relevant and useful medical testing results of the highest quality for patient care.

The laboratory is managed, led and medical testing are performed by qualified medical laboratory scientists and medical laboratory technologists, who are trained and competent.

The IJN Laboratory and Blood Services Department provide attachment programs for Industrial Training in the fields of Medical Laboratory Technology and Biomedical sciences.

PHYSIOTHERAPY SERVICES

The Physiotherapy profession plays a role in the promotion of human health and function, through evidence-based practice. Scientific and professional principles are applied in the assessment, reasoning, and treatment evaluation in the management of patients, to meet existing and increased expectations of emerging health needs.

Functions

• Assess, evaluate, diagnose, and manage movement dysfunction and enhance physical and functional abilities in relation to their cardiovascular or cardiopulmonary condition
• Provide education and empower patients on the prevention of onset, symptoms, and progression of impairments, functional limitations, and disabilities that may result from cardiovascular disease as well as from other disorders, conditions, or injuries
• Restore, maintain, and promote optimal physical function, wellness and fitness, and optimal quality of life as it relates to movement and health.

Current Services Provided

Physiotherapy Outpatient Clinic (Pain Management)

Medical Exercise Program

Patient Education

Lifestyles Management

Children and Young People’s Physiotherapy Services

Accessible Rehab Evaluations

Cardiac Rehabilitation Program

Cardiac rehabilitation is a continuous process of care which begins in the hospital. This program designed specifically for your needs, includes exercise, lifestyle changes, education, and emotional support from a multidisciplinary team. It can help improve your health and enable you to live a more active and quality life. Cardiac rehab can also help you return to work safely and in a timely manner.

Cardiac Rehabilitation can be divided into 3 phases:

Phase 1

This is the period of time when patients are admitted in hospital for a cardiac event. With supervision from the physiotherapist, patients begin with non-strenuous activities, such as sitting up in bed, breathing exercise, range-of-motion exercises and self-care, such as shaving. The program then progresses to walking and low intensity exercises either in the wards or gymnasium.

Phase 2

This is done in an outpatient setting upon discharge from the hospital. The Cardiac Rehab Phase II program is a structured, medically supervised, outpatient program for patients with heart disease that incorporates regular exercise ( group and circuit training ) along with other services such as nutritional education, stress management, and smoking cessation. In IJN, our Cardiac Rehabilitation Program Phase II may start as early as 2-3 weeks post-surgery or cardiac event.

Phase 3

This phase is a long term maintenance program. At this point, you probably would have developed your own exercise routine at home or at a local gym. The challenge now is to maintain a regular exercise program for the rest of your life.

Pain Management Services

The use of electrotherapeutic modalities to relieve or reduce pain. These include TENS, Hot pack, Laser therapy, Ultrasound, Cryotherapy.

1) Light Amplification by Stimulated Emission of Radiation (LASER)

LASER is used as a pain relief modality in conditions such as painful shoulder, hip arthrosis, epicondylitis, carpel tunnel syndrome etc. LASER heals the tissue while providing a powerful and non-addictive form of pain management by blocking pain pathways in the nervous systems and brings immediate pain relief.

2) Transcutaneous Electrical Nerve Stimulation (TENS)

Induces pain relief for headaches, acute post-operative pain, arthritis, Phantom limb and low backache.

3) Hot pack

Suitable for soft tissue Injuries, muscles spasm, acute &superficial inflammatory conditions or for those contraindicated for electrical modalities.

4) Cryotherapy (Ice Pack)

For relieving or reduce pain, reduce spasticity, reduce muscle spasm, reduce swelling, promote repair and provide excitatory stimulus when muscles are inhibited.

5) Ultra Sound Therapy

Ultrasound is a therapeutic modality used for the treatment of acute & chronic condition affecting ligaments, tendons and muscle tissue. It is also used to achieve muscle relaxation and pain reduction by improving blood perfusion and recovery of injured tissue.

Special Test/ Diagnostic Services

A diagnostic test is any kind of medical test performed to aid in the diagnosis or detection of disease, injury or any other medical condition. It may be used to confirm that a person is free from a disease, or to fully diagnose a disease, including sub-classifying it according to the severity and susceptibility to treatment. A special test is important to obtaining an accurate diagnosis, and in turn maximizing treatment outcomes.

1) Six Minute Walk Test ( 6MWT )

2) Spirometry Test

3) Breath CO Test

4) Body Composition Analysis / Body Impedance Analysis

Patient Education on Physical Activities Post Cardiac Event

Education on physical activities throughout the recovery process is essential to prevent and eliminate adverse lifestyles and behaviors and specific interventions such as smoking cessation, dietary modification and exercise are recommended to prevent recurrences and slow the progression of disabling complication.

Objective:

Benefit of exercise:

NON INVASIVE CARDIAC LAB

The Non-Invasive Cardiovascular Laboratory (NCL) at Institut Jantung Negara is an outpatient and inpatient facility that performs cardiovascular and peripheral vascular diagnostic procedures on patients known or expected of having cardiac and vascular disorders. It is one of the largest Non-Invasive investigation labs in Malaysia that was established in 1992. Most of the patients especially of outpatient are required to get an appointment to access the investigation.

The NCL also entertains ad hock investigation requests from clinician especially for patients who are required early diagnosis or urgent investigation findings. The normal operating hour is 8.00am-5.00pm from Monday to Friday. The NCL is also providing 24 hours on call services for certain investigations such as Echocardiography and Pacemaker (Implantable devices interrogation.

Team Members

The NCL is committed to providing high quality and compassionate care to all patients. The team members that make up the Non-invasive Cardiovascular Laboratory team include:

Together they perform variety of specialized tests to be used by clinicians to facilitate in determining the best treatment options for patients. They are also involved in helping patients to have better understand what happens during their tests as well as helping to assure their comfort.

NCL Services

The services provided by the NCL including various examinations and tests designed to yield specific information to treat a variety of conditions involving the heart and vascular system. The services that are available within the hospital including:

CARDIO FITNESS PROGRAMME

For more information, please contact:

Tel: +603- 2617 8339

Fax: +603- 2600 6545

Email: cfp@ijn.com.my

EMERGENCY SERVICES